Privacy Policy

1. Introduction

At Pro Tech Informatique MG, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and your rights regarding your personal information.

By using www.protechinformatiquemg.com, you agree to the terms of this Privacy Policy.

2. Information We Collect

When you visit our website or make a purchase, we collect the following information:

• Personal Information: Name, email, phone number, shipping/billing address.
• Payment Details: Payment information is securely processed by our payment providers; we do not store credit card details.
• Device & Browsing Data: IP address, browser type, cookies, and analytics data to improve website performance.

3. How We Use Your Information

We use your personal information for the following purposes:

• To process orders, including billing, shipping, and order confirmations.
• To provide customer support and assist with inquiries, returns, or technical issues.
• To improve our website through analytics and user experience enhancements.
• To send promotional offers or newsletters, if you have opted in. You can opt out at any time.

4. Sharing and Protecting Your Information

We do not sell your personal information. However, we may share data with:

• Payment Processors (e.g., Shopify, PayPal) to securely process transactions.
• Shipping Providers to ensure order delivery.
• Legal Authorities if required by law or to prevent fraud.

We take security seriously and use SSL encryption and other safeguards to protect your personal data.

5. Cookies and Tracking Technologies

We use cookies to:

• Improve website functionality.
• Track visitor behavior via Google Analytics.
• Store login session preferences.

You can disable cookies in your browser settings, but some features may not work properly.

6. Your Rights and Choices

You have the right to:

• Request access to your personal data.
• Correct or update your information.
• Delete your data, except where legally required to keep records.
• Opt out of marketing emails at any time.

To make a request, contact us at protech.informatiquemg@gmail.com.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy policies or content.

8. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy. Any changes will be posted on this page, and significant updates will be communicated via email.

9. Contact Us

If you have any questions about this Privacy Policy, contact us at:

Email: protech.informatiquemg@gmail.com
Phone: (450) 325-1474
Address: 6620 Boulevard Laurier, Terrebonne, QC, J7M 1H1